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Home >  FAQ
• Invitation FAQ
Invitation Size
Why is the invitation size 6x4 inches? What if I want a different size?
All of our invitations are 6x4 inches as this makes it easy, affordable and hassle free for our customers to print the invitations. 6x4 inch photo paper is widely available at a reasonable price, can be easily used with most home printers, and means you don't have to muck around with cutting the invitations to size. You simply print onto the 6x4 inch paper and you have a finished product.
Paper
Where can I buy 6x4 inch printing paper?
6x4 inch photo paper is widely available and can usually be bought at stationary stores, department stores, photo stores, some newsagents and some large supermarkets.
Should I buy glossy or matte photo paper? Should I buy a particular brand?
We personally find that the invitations look better printed on glossy photo paper, but you can use either. We do not recommend a particular brand.
Printing
What kind of printer do I need to print good quality invitations?
These days, most colour printers, even cheap ones (e.g. a $60 printer), will print your invitations at a good quality, provided you have your printer settings set correctly. You can use either a printer specifically designed for printing photos or any ordinary colour printer.
What should my printer settings be?
You will need to ensure you set the following printer settings:
• Paper type: Select glossy or matte photo paper (depending on which type you are using).
• Quality: Choose the highest quality available (this is usually 'high' or 'best').
• Paper size: Select 6x4 inches.
• Paper orientation: Make sure you select the correct orientation for you invitation (portrait or landscape).
• Ensure the 'borderless printing' option is selected and the 'amount of extension' is adjusted correctly (if this option exists for your printer).
Can you print the invitations for me?
No, at this stage we do not provide a printing service.
Can I take my invitation to a photo printing store?
Yes, any professional printing service should be able to print your invitations for you, provided they accept PDF files.

However, standard photo printing kiosk systems can be problematic as they generally do not recognize PDF files for printing. There is a fairly simple workaround though that you can do to turn your edited PDF file invitation into a JPEG file if you wish to print from one of these kiosks. View the simple step by step guide to do this, or download the PowerPoint slideshow to your computer. Please note, this method may cause a slight reduction in the quality of the image but it should still print well. Alternatively, you can print the invitations on a home printer without any issues.
Payment
What are my payment options?
You can pay for your invitation using PayPal. Through PayPal, you can pay using your PayPal account or using a credit card (if you don't have a PayPal account). If your PayPal account is linked to a bank account (rather than a credit card), your payment could take several days to clear and your invitation will not be available to download until the payment has cleared.
How secure is PayPal?
PayPal is a secure way to send payments. Visit the PayPal website at www.paypal.com to find out more.
How will I get my invitation?
Following payment (via PayPal), you will be directed to the download page. From here, you can download your purchased product. If you prefer to download your product at a later time, you can log back into Invitations-2-Go at any time using your email address and password (which will have been emailed to you) and download your product.
Can I modify the text type or colour?
We are gradually adding functionality to our invitations to enable you to modify the text type and colour. If you would like clarity on whether the invitation you are purchasing has this functionality, please Contact Us. If this functionality is enabled on your invitation, you can modify the text type and colour by opening the invitation PDF file in Adobe Acrobat Reader, and pressing 'Ctrl' + 'e' which will bring up the text editing box where you can select font type, size and colour.
Can I change the information on the invitation myself? How do I do this?
Yes, using either Adobe Acrobat Reader or any other similar program you can change the information/text by selecting the text you want to change, pressing delete/backspace and typing in your own information.
What if I want different wording on the invitation to what is on there?
We understand that our choice of wording may not be the same as yours. For this reason, all our invitations are able to be edited to reflect your choice of wording. Following purchase, download and open your invitation, select the text you want to change, press delete/backspace, and type in the new text. You will need to ensure that you have approximately the same amount of text as originally on the invitation to ensure it fits optimally and maintains the aesthetic appeal of the invitation.
What if I want the invitation without any writing printed on it (for example, I want to hand write the event invitation)? Is it cheaper?
For a blank invitation, you will need open the invitation, select the text and press delete/backspace. You can then print the invitation without the text. The invitation is the same price regardless of whether you intend to print it with or without text. Remember that if you intend to do this you will most likely need to print on matte paper so that you can write on it.
I like a design under Weddings, but my occasion is not a wedding. Can I buy that invitation for a different occasion?
In some cases this will be possible. For example, a wedding invitation can become a bridal shower invitation by simply changing the wording which you can do yourself following purchase. If you're not sure, or if the changes would be more significant than just changing the wording, send us an enquiry via the Contact us page and we will endeavour to meet your request.
Can I request an invitation in a different colour?
If you like one of our invitations, but would like it in a different colour scheme, please send us your request via the Contact us page. In most cases, it will be possible to accommodate your request and we will make the invitation available for purchase on our website. Additionally, many of our invitations are already available in a variety of colours - you will notice additional colours available when you click on a particular product.
Can I add my own photos into the invitation?
No you won't be able to insert your own photos into an invitation. However, we can create a custom invitation (at an additional cost) for you to meet your needs, and this can include a photo(s). Please send us your enquiry via the Contact us page.
I have more than one guest, but only have one template. What should I do? How do I put guest names on the invitation?
There are two options here:
1. If you want to add individual guest names, you will need to type the person's name, then print one copy of the invitation, then type the next person's name, then print that invitation, and so on until you have printed invitations for all your guests.
2. Alternatively, do not add guest names to the individual invitations (if the invitation you have purchased has 'To...' on it you can simply delete this line of text.) This way you can just print a bulk number of invitations at once.
Can you design a custom invitation for me? Would this incur a cost?
Yes, we can design a custom invitation for you. This will incur an additional $60 (AUD) fee on top of the invitation purchase price. We will require from you a degree of detail as to what you would like the invitation to include in terms of images, colours, and overall design. We will then design an invitation and send a proof to you. We will make changes to the design up to a maximum of three times following your feedback. We will own the design and the copyright right even in the case of custom design, and reserve the right to include the invitation for purchase on our website if we wish.
Viewing your invitation
I have just purchased and downloaded an invitation, how do I view it?
You will need Adobe Acrobat Reader installed on your computer. Click here to download it for free. Once installed you should be able to open the invitation.
Other
Colour Variations
Colours may vary slightly from what you see on your screen to the finished product due to (but not limited to) different monitor settings, ambient light, monitor brands, monitor resolutions etc. Printing on different types or brands of paper may also create a colour variation.
Copyright
Invitations-2-Go owns the copyright for all invitation designs and logos. As such, our invitations may not be sold, copied, reproduced or altered without prior written permission of Invitations-2-Go. Invitiations-2-Go reserves the right to place a discreet logo, label or similar incorporating our web address and logo or copyright symbol to each product we sell. On-sale or copying of our invitation designs is strictly prohibited.
Disclaimer
If we custom design an invitation for you that involves a photograph, we can only use photographs which you own the copyright for or have written permission to use. When you submit any photo to Invitations-2-Go you indemnify Invitations-2-Go.com against any claim regarding the unauthorised use of another person's image.
Can I edit my invitation on a Mac?
No, we regret to advise that our invitations can only be edited in Windows.
• Placecard FAQ
Placecard Size
What size are the placecards?
The individual placecards measure 8cm x 11cm when lying flat, or 8cm x 5.5cm each side when folded into shape.

The placecard template however is A4 size so that four placecards can be printed at the one time. Each of the individual placecards on the one A4 sheet can be customised with a different name.
Paper
What size paper do I need to print the placecards?
You will need A4 paper.
What sort of A4 paper should I use to print the placecards?
We suggest cardstock, cardboard or photo paper so that the placecard is firm enough to stand up once folded.
Printing
What kind of printer do I need to print my placecards?
These days, most colour printers, even cheap ones (e.g. a $60 printer), will print your placecards at a good quality, provided you have your printer settings set correctly.
What should my printer settings be?
You will need to ensure you set the following printer settings:
• Paper type: Select plain, cardstock or photo paper (depending on which type you are using).
• Quality: Choose the highest quality available (this is usually 'high' or 'best').
• Paper size: Select A4.
• Paper orientation: Select portrait.
Can I take my placecard template to a printing store?
Yes, any store that does A4 printing should be able to print your place cards for you, provided they accept PDF files.
What will I need to do once I've printed the placecards?
Once you have printed your A4 sheet of placecards, you will need to cut out each of the four placecards on the page and fold them in half so they stand up.

If you have your placecards printed at a professional printer, they could possibly cut out the placecards for you as part of the services they offer.
Can you print the placecards for me?
No, we regret to advise that we do not offer a printing service at this stage.
Payment
What are my payment options?
You can pay for your placecard using PayPal. Through PayPal, you can pay using your PayPal account or using a credit card (if you don't have a PayPal account). If your PayPal account is linked to a bank account (rather than a credit card), your payment could take several days to clear and your placecard will not be available to download until the payment has cleared.
How secure is PayPal?
PayPal is a secure way to send payments. Visit the PayPal website at www.paypal.com to find out more.
How will I get my placecard template?
Following payment (via PayPal), you will be directed to the download page. From here, you can download your purchased product. If you prefer to download your product at a later time, you can log back into Invitations-2-Go at any time using your email address and password (which will have been emailed to you) and download your product.
Viewing your placecard template
I have just purchased and downloaded a placecard template, how do I view it?
You will need Adobe Acrobat Reader installed on your computer. Click here to download it for free. Once installed you should be able to open the placecard template.
Personalising your purchased placecard template
Can I modify the text type or colour?
Yes, you can modify the text type and colour on our placecard templates. Open the placecard PDF file in Adobe Acrobat Reader, then press 'Ctrl' + 'e' which will bring up the text editing box where you can select font type, size and colour.
Can I change the names of the guests myself? How do I do this?
Yes. You will need to use Adobe Acrobat Reader or any other similar PDF editing program. You can change the names by selecting the name you want to change, pressing delete/backspace and typing in the replacement name.
I have more than four guests that need placecards, but only have one template. What should I do?
What you will need to do is type the names of four people, then either print or save that template. Then type the names of the next four people, then print or save that template as another document, and so on until you have placecards for all your guests.



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